Austrian data rights group Noyb filed a privacy complaint against OpenAI, alleging its AI chatbot ChatGPT provides false information and potentially breaches EU regulations. The complaint centers around a public figure who reportedly received inaccurate details about themselves from ChatGPT and OpenAI’s refusal to correct or erase the data. Noyb argues this violates the right to data accuracy and transparency under EU law.

On April 29, Noyb opened a complaint alleging that OpenAI has not corrected false information provided by its generative AI chatbot ChatGPT. The group claimed that these actions, or lack thereof, may violate European Union privacy rules.

The group further criticized OpenAI’s lack of transparency regarding data processing. OpenAI reportedly denied revealing details on its training data, sources, or recipients. This opacity makes it difficult for users to understand how their data is used and protected.

Maartje de Graaf, a Noyb data protection lawyer, emphasized the importance of AI systems adhering to legal requirements. “If a system cannot produce accurate and transparent results, it cannot be used to generate data about individuals,” de Graaf stated. “The technology has to follow the legal requirements, not the other way around.”

Noyb filed the complaint with the Austrian data protection authority, urging an investigation into OpenAI’s data practices and how it ensures the accuracy of personal data processed by its large language models. This case highlights the growing scrutiny surrounding AI and the potential privacy concerns associated with these powerful tools. As AI continues to integrate into our lives, ensuring its responsible development and adherence to data protection regulations remains paramount.