Website MNR Solutions Pvt. Ltd. is Hiring

About the Job. ServiceNow Tester

Job Description

Join our team as a ServiceNow Tester, where you will play a crucial role in ensuring the delivery of high-quality and complex technology projects through the ServiceNow platform. As a key contributor, you will be responsible for developing and executing formal test plans, collaborating with cross-functional teams, and validating technology projects against both functional and non-functional requirements.

Key Responsibilities

Test Plan Development

  • Develop and execute formal test plans for medium to larger architectures and solutions on the ServiceNow platform.
  • Collaborate with business partners and technology teams to ensure test plans encompass
  • both functional and non-functional requirements.
  • Test Design and Execution
  • Design and develop the test approach, plan, and schedule for validating technology projects.
  • Write test cases/scripts, create test data, and document expected test results.
  • Design processes for test case automation and execution.

Quality Assurance

  • Review system specifications and documentation during the Solution Delivery Life Cycle (SDLC).
  • Define, track, and publish quality assurance metrics for each project.
  • Manage and execute the testing process to ensure all requirements are met.

Documentation and Reporting

  • Maintain records of all test results using designated tools.
  • Provide consistent and timely test execution status reports to project teams and business partners.

Defect Resolution

  • Actively participate in the test defect resolution process.
  • Produce comprehensive defect descriptions, identify causes, scope, risks, and impact of problems, and facilitate defect reviews.

Feedback and Validation

  • Provide feedback to technology teams and business partners on design and usability improvements.
  • Validate all product fixes and escalate issues affecting schedule, budget, or product quality.

Compliance and Translation

  • Verify compliance of test processes on all projects.
  • Translate business partner needs into functionally sound test plans.

Industry Analysis

  • Analyze and understand industry testing and compliance requirements.
  • Participate in business requirements discussions, design sessions, and functional specification reviews.


  • Proven experience in ServiceNow testing.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Familiarity with test case automation and execution processes.
  • Ability to translate business partner needs into effective test plans.

How to Apply
To be part of our dynamic team and contribute to groundbreaking technology projects, submit your application through the provided job board link. We look forward to welcoming a dedicated ServiceNow Tester to our organization.